SLA 2015 Annual Conference & INFO-EXPO

It's time to rethink what we know about gathering user data, going beyond surveys and other traditional methods to engage our users in deep conversations around the way they do research in order to develop tools and library resources that support user needs. This session will show you new ways to collect data, understand the stories, and sort the data into actionable items. The content will include an introduction to Lean UX and how it can be integrated into library/info center environments, even when the UX "team" consists of one person.

Program Takeaways

1. Participants will be able to implement the findings and integrate them into their information center in the most efficient way.


2. Participants will be able to identify the best practices of Agile and Lean UX. 

Show, Don't Tell: Contextual Inquiry Method for Better User Understanding (UX Caucus Business Meeting)

"Contextual inquiry can be the most valuable technique in your UX toolkit. Learn how to translate user research into actionable items for your team." 

Speakers:
Kate Lawrence, Senior Director, User Research at EBSCO Information Services
Debra Kolah, UX Office, Rice University

Program Takeaways

• Gain an understanding of basic user research principles.


• Gain an understanding of contextual inquiry as a ux method.