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Sunday, June 14 • 1:30pm - 3:00pm
MASTER CLASS: Mastering the Art of User Experience

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It's time to rethink what we know about gathering user data, going beyond surveys and other traditional methods to engage our users in deep conversations around the way they do research in order to develop tools and library resources that support user needs. This session will show you new ways to collect data, understand the stories, and sort the data into actionable items. The content will include an introduction to Lean UX and how it can be integrated into library/info center environments, even when the UX "team" consists of one person.

Program Takeaways

  1. Participants will be able to implement the findings and integrate them into their information center in the most efficient way.

  2. Participants will be able to identify the best practices of Agile and Lean UX. 

avatar for Debra Kolah

Debra Kolah

Head of User Experience, Fondren Library (Rice University)
Master Naturalist (pulling weeds, herb gardening, and volunteer landscaping). Modern architecture. Eco science fiction (Kim Stanley Robinson). India. UX!

Wenbo Wang

Senior User Experience Designer, Oracle

Sunday June 14, 2015 1:30pm - 3:00pm EDT
Convention Center, Ballroom

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